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2.2 Airport Transfer Booking Feature

✈️ What is Airport Transfer Booking?​

Airport Transfer Booking is a specialized ride type offered within the booking system for customers who wish to travel to or from an airport. This feature enables companies to customize the booking experience specifically for airport rides by displaying only relevant fields, pricing, and vehicle types suited for such trips.

🧩 Why This Feature Is Important?​

  • 🎯 Tailored exclusively for airport pickup/drop-off scenarios
  • 🔒 Eliminates confusion by separating airport-specific options from other booking types
  • 💬 Allows capturing essential flight-related details like flight number, arrival time, etc.
  • 🚐 Displays only relevant vehicle types (e.g., vehicles with more luggage space)
  • 📈 Improves accuracy in dispatching and customer satisfaction

💼 Benefits to the Taxi Company​

Custom Vehicle Selection​

Admin can configure which vehicles will be available for Airport Transfers, such as larger vehicles for luggage or premium cars for VIP pickups.

Defined Custom Fields​

Airport transfer bookings can include:

  • Flight number
  • Terminal details
  • Child seat or booster seat requirements
  • Meet & Greet options

Custom Pricing Logic​

Pricing can be configured specifically for airport transfers, based on vehicle type, distance from the airport, waiting time, and additional service fees.

Cleaner Booking Interface​

Customers booking airport transfers will only see relevant options, avoiding confusion like flight number fields appearing in unrelated bookings.

Advanced Scheduling​

Encourages customers to pre-schedule airport rides, helping the company optimize fleet planning and reduce last-minute rush.

👥 Benefits to Customers​

  • 🛬 Airport-related bookings are easier and faster
  • 🧳 Vehicle options optimized for luggage and travel comfort
  • 🔄 Seamless pickup or drop with flight tracking (if enabled)
  • ❌ No irrelevant fields to fill (like destination options during pickups from airports)
  • ✅ High trust in timely and relevant service

🌐 How it Works (Customer Flow)​

  1. Customer selects “Airport Transfer” from booking type
  2. Enters pickup/drop-off location and flight details
  3. Selects available vehicle types (specific to airport transfers)
  4. Reviews price and confirms booking
  5. Booking is processed and dispatched automatically based on airport preferences

📌 Use Case Example​

Scenario: A customer is arriving at JFK Airport and wants a ride to their hotel.
They open the app or panel, choose "Airport Transfer," enter their flight number, choose a vehicle with extra luggage space, and confirm. The system will handle everything from flight tracking to assigning the ride to a driver with airport clearance.

🧠 Why Differentiation Matters​

Often, customers face confusion when irrelevant booking options (like flight number) appear during standard rides like city-to-city trips. By creating a separate booking type for airport transfers, we improve user clarity, avoid data entry errors, and streamline dispatch operations.

🏁 Conclusion​

Yelowsoft’s Airport Transfer Booking feature empowers both taxi companies and customers by delivering a targeted, streamlined, and efficient way to handle airport-specific ride requests. From flight tracking to vehicle optimization — it's built for hassle-free airport journeys.