2.1 Point-to-Point Booking
π What is Point-to-Point Booking?β
Point-to-Point Booking is a ride option that allows customers to make a reservation from one specific location to another. This is the most common type of ride request used by customers who want a direct trip without any intermediate stops or complexities.
π§© Why This Feature Is Important?β
- βοΈ Simplified Booking Process for direct trips
- βοΈ Transparent Pricing based on pickup and drop-off points
- βοΈ Customized Ride Options (vehicle type, passenger preferences)
- βοΈ Operational Efficiency for dispatch teams
- βοΈ Clear Differentiation from other types of bookings (e.g., hourly, airport)
πΌ Benefits to the Taxi Companyβ
Categorization of Bookingsβ
Companies can segment rides by types like:
- Point-to-Point
- Airport Transfers
- Hourly Bookings
- Package Rides
- Return Journeys
Improved User Experienceβ
Instead of showing all booking types on one screen, customers see specific options tailored to their needs.
Custom Fields Based on Booking Typeβ
For Point-to-Point bookings, relevant input fields appear, such as:
- Pickup & Drop-off Locations
- Number of Passengers
- Vehicle Type
- Special Instructions
Pricing Controlβ
Pricing is configured based on fixed routes or distance slabs, making fare estimation faster and more accurate.
Better Resource Managementβ
Helps dispatchers prioritize drivers for point-to-point requests more efficiently.
π₯ Benefits to Customersβ
- πΉ Easy-to-use interface for direct trips
- πΉ Faster booking confirmation
- πΉ Wide vehicle choice based on preferences
- πΉ Fare transparency before ride confirmation
- πΉ Ability to focus on simple A-to-B travel without distractions
π How it Works (Customer Flow)β
- Customer selects βPoint-to-Pointβ booking option
- Enters pickup and drop-off locations
- Selects desired vehicle type
- Reviews fare & confirms the booking
- Booking is assigned to the nearest available driver
π Use Case Exampleβ
Scenario: A user wants a ride from βDowntown Hotelβ to βCentral Station.β
Instead of navigating through various booking types, the user simply selects "Point-to-Point", enters both locations, selects a sedan, and confirms the booking in under a minute.
π Conclusionβ
Yelowsoftβs Point-to-Point Booking is designed to streamline the ride-booking process for both taxi companies and their customers. Itβs simple, fast, and highly efficient, ensuring that every trip starts and ends on the right note.