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14.2 User Manual: Multi-Country Access (Sub-Company Model) in Yelowsoft

Overview​

The Multi-Country Access feature in Yelowsoft allows a single brand to operate seamlessly in multiple countries without launching separate brands or applications for each region. This is ideal for tech companies expanding their operations internationally, as it ensures a unified brand presence while keeping country-specific operations separate in the backend.

Why It’s Needed​

Traditionally, companies expanding into new countries have had to:

  • Create separate brand names and apps for each region.
  • Manage different systems for currency, time zones, and compliance.
  • Risk losing customer trust and brand recognition.

Yelowsoft eliminates this need by enabling one brand and one application to serve multiple countries while maintaining separate backend management for each region.

15.2 How It Works​

1. Company Setup​

For each new country, the admin can configure:

  • Currency
  • Country code
  • Language
  • Date and time format
  • Time zone
  • Time format
  • Country-specific legal and document requirements

2. User and Driver Registration​

  • Users and drivers select their country during registration.
  • Registration data, documents, pricing, and trip history are stored separately for each country.
  • Country-specific requirements (e.g., document formats or ID proofs) apply only to users in that region.

3. Backend Management​

  • Each country operates with its own dedicated Admin Panel.
  • Admins can manage trips, pricing, promotions, drivers, and customers specific to that country.
  • Despite multiple backend panels, the frontend applications remain the same for all users.

4. Single Brand, Single App​

  • User App and Driver App remain unified under one brand name.
  • Customers see only one app in the app store, increasing trust and brand recognition.
  • Popularity in one country can help in market penetration in another.

Business Benefits​

  • 🌍 Global Expansion with Local Control – Run operations in multiple countries without losing local customization.
  • 🛡 Brand Trust – Customers feel more secure using a brand already popular in other markets.
  • ⚡ Efficient Management – Separate data for each country ensures clear reporting and compliance.
  • 💱 Localized Operations – Currency, language, and legal rules tailored for each market.

Example Use Case​

A company operating successfully in Country A wants to expand into Country B and Country C. With Yelowsoft:

  • One app serves users and drivers in all three countries.
  • Separate backend admin panels exist for each country to manage local trips, pricing, and drivers.
  • Users register under their country, and all trip data is kept separate to avoid conflicts.

Summary​

Yelowsoft’s Multi-Country Access (Sub-Company Model) allows businesses to:

  • Operate in multiple countries under a single brand.
  • Maintain country-specific operations in separate admin panels.
  • Keep the user experience unified while ensuring backend data separation.

This model supports global scalability while strengthening customer trust and brand visibility across different regions.