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1.5 Web eBooker

Overview​

YelowSoft offers a versatile Web Booking Module that allows taxi companies to extend their booking services directly through their website. This feature is ideal for customers who prefer not to download a mobile app or only need to make an occasional booking.

🌐 What is Web Booking?​

The Web Booking module enables your customers to book a ride directly from your website. You can embed the booking form on your homepage, booking page, or any other relevant section of your site.

Customers can:

  • Select pickup and drop-off locations
  • Enter their details (name, contact, etc.)
  • Choose a preferred vehicle
  • Confirm and complete the booking instantly

🧩 Why Is Web Booking Needed?​

  • 📱 App-Free Experience: Ideal for users who don’t want to install an app for a one-time or occasional ride.
  • 🌍 Wider Reach: Capture bookings from website visitors who may not be app users.
  • 💡 Brand Presence: Integrates seamlessly into your website, enhancing your online service offering.
  • 📈 Higher Conversion: Simple, fast booking experience increases chances of converting website visitors into paying customers.

🎯 Key Benefits​

✅ For Customers​

  • No need to download or register in a mobile app
  • Easy and intuitive booking experience
  • Receive ride updates via SMS or email
  • Convenient for one-time or infrequent users

✅ For Taxi Companies​

  • Increase booking channels beyond apps
  • Boost customer reach via web traffic
  • Enable instant bookings with minimal friction
  • Improve customer satisfaction with a seamless process

✅ For Drivers​

  • Receive more ride requests
  • Keep vehicles engaged with a steady stream of bookings
  • Increase earning potential from new customer segments

⚙️ How It Works​

  1. Customer Visits Website
    Booking form is available on the selected web page (e.g., Homepage or /book-now).

  2. Customer Enters Trip Details

    • Pickup and drop-off locations
    • Personal contact information
    • Vehicle preference (if applicable)

  3. Booking Confirmation
    Once the booking is submitted, the system automatically:

    • Assigns a nearby driver based on location and availability
    • Sends trip status updates to the customer via SMS or email

  4. Trip Execution

    • Driver receives the trip request and navigates to pickup
    • Customer is notified throughout the trip process without needing the app

🔐 Security & Compliance​

  • All customer data entered through the web form is securely transmitted and stored.
  • Booking confirmations are logged in the system with full audit trails.
  • GDPR and regional data protection policies are followed.

✨ Conclusion​

The Web Booking feature provides an effective, user-friendly alternative for capturing bookings through your website. It enhances customer accessibility, broadens your service offering, and helps you increase your business revenue — all without requiring your users to download a mobile app.