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1.7.3 Agent Booking Support

Overview​

The Agent Model is a feature designed to connect companies with their partners or travel agents who can provide bookings on behalf of their customers. It creates a win-win ecosystem where companies expand their reach through agent networks, and agents earn commissions for every successful booking.

What is the Agent Model?​

The Agent Model provides a dedicated agent portal where agents can:

  • Create and manage bookings for their guests or customers
  • Earn commissions based on bookings generated
  • View and manage invoices between themselves and the company
  • Access trip summaries and commission reports for transparency

This feature ensures both parties maintain smooth financial and operational interactions.

Example Use Case​

A hotel partners with a local travel agency. The travel agent uses the Agent Model portal to book airport transfers for guests. For every booking, the agent earns a commission, the company gains additional business, and the process of invoicing and reporting happens seamlessly within the system.

Key Benefits​

  • Increased Reach: Gain bookings from agents connected to local travelers
  • Revenue Growth: More agents → more bookings → more revenue
  • Agent Incentives: Commission motivates agents to push services actively
  • Transparency: Both agents and companies can view invoices and reports easily
  • Convenience: Agents can directly book on behalf of their guests via their panel

How It Works​

  1. Agent Access: The company provides access to the agent portal
  2. Booking Creation: Agents log in and create bookings for customers
  3. Commission Allocation: The system assigns a commission to the agent for each successful booking
  4. Invoicing: Either the agent or the company can generate invoices for transactions
  5. Reporting: Agents and admins can view trip counts, commission details, and payment records

Final Note​

The Agent Model simplifies partnerships by offering a structured, transparent, and rewarding way for agents to contribute bookings. It helps companies expand their reach without heavy marketing investment, while agents gain additional income by leveraging their local networks.