2.5 Ride Brodcasting

Dive into the exploration of the broadcasting feature with this guide. This feature enables customers to broadcast their trip requests to all nearby drivers within a specified radius. When a driver is available and within the set radius, they receive a system update about the trip request. This enhances the probability of trip completion, benefitting both the company and the user.

Accessing the Broadcasting Feature

Step 1: Click on the settings. On the left side, select the extension option.

Step 2: From the list of modules, locate and select the appropriate Ride broadcasting module.

Configuring the Broadcasting Feature

Step 1: Click on the settings for the correct broadcasting module.

Step 2: Define the radius within which the trip request will be broadcasted. This could be five kilometers, ten kilometers, etc.

Step 3: Enable the option to send broadcast notifications to drivers. When enabled, drivers receive push notifications about ride broadcasts.

Step 4: Set the conditions for when a broadcast trip request will be generated.

Step 5: If no driver is available when a trip request is updated, the system broadcasts the trip request to all nearby drivers within the defined radius.

Step 6: On Completing the broadcasting process, click on the submit to finalize the settings.

By following these steps, you're providing drivers an extra opportunity to accept trip requests, thereby boosting the trip completion ratio for the company.